Designer Shoe Warehouse Consumer Reviews

DSW is a major retail chain shoe store known for it’s top selection of brand name shoes offered at discounted price along with handbags and other accessories. Shop for name brand shoes, boots, sandals, handbags and more from top designers at warehouse prices. The thrill of finding your next perfect pair of shoes is waiting at DSW Designer Shoe Warehouse. Shop the breathtaking assortment of DSW women’s sandals, boots, handbags, accessories, and so much more with their crazy-convenient website designed with you and your next pair of shoes in mind.

DSW is all about finding your perfect pair without paying an extravagant price. Shop your favourite brands like Vans, Birkenstock, Adidas, Toms, Nine West, and more all in one place at DSW.

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Consumer Reviews

I love DSW!!! I recently purchased the koolaburra boot for my daughter. And she absolutely loves them! They didn’t have them in the store, so the sales associate ordered them online for me right there. As promised, I received them in 4 days. Always great customer service!!!!!


Great customer service. You will get a quick response on the phone or through email. Quick shipping (Premier members get free overnight shipping on all orders.) Easy returns/exchanges through mail or in-store. Great selection and wonderful perks for frequent buyers.

I needed to return a defective pair of boots and no longer had my invoice. They replied promptly to my email, as well as to my second, clarifying email when they didn’t exactly understand what I needed. They sent me a copy of my original confirmation email and told me to take it to any store, and that it would be acceptable to effect a return. All my emails were responded to within minutes. They were great.


I have always had a pleasant experience with DSW both online and in person at multiple locations. The selection cannot be beat and online ordering is easy and convenient. The clearance section always has great deals and is worth a browse every time. Recently I have noticed their purse and handbag offerings has expanded which is appreciated.


Excellent! Paid extra for speedy delivery and they were here right on time, beautiful, comfortable and exact color I was matching with dress. Love this company.


Love this company. Customer service is excellent. I’ve always had great luck. I use my rewards with coupons and end up with a boat load of shoes for dirt cheap. Love the company. Definitely worth it. Shipping has always been excellent for me and they’ve never sent the wrong shoes. Always a new box wrapped nice and neat.


All of the people at the store & on line care about their customers, a shockingly wonderful thing to feel when so many companies could care less. Just so helpful & even if you’re returning something they are nice to you!! Ty DSW for hiring great employees!!


Such great customer service! My husband went into our Evansville, Indiana DSW looking for a certain brand, but needed it in a wide which the store didn’t have. The girl there jumped on her computer, found what he wanted, placed the order and it took minutes. Also, the updates via email, every step of the way. So thankful to get fabulous service, especially when we have not experienced that as of late, elsewhere of course. Thank you, DSW.


Love these boots, they are a little funky not your normal unadorned boot. Got tons of compliments, did not need these boots but couldn’t pass them up. True to size and comfortable.


Perfect service .highly recommended. Am happy satisfy with DSW shose .that is were I bought my family shose for year.all there worker in Middle Town New York 10940 are great.keep moving DSW


Besides that the she I bought surpasses my expectation! The service was something SUPER!!


Great deals, great shoes, easy to navigate site, great return policy + rewards program!

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